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When Video Conferences Go Wrong

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This article appears in The New York Times by

Zoom has become the default social platform for millions of people looking to connect with friends, family, students and colleagues while practicing social distancing during the new coronavirus pandemic.

But the trolls of the internet are under quarantine, too, and they’re looking for Zooms to disrupt.

They are jumping into public Zoom calls and using the platform’s screen-sharing feature to project graphic content to unwitting conference participants, forcing hosts to shut down their events.

On Tuesday, Chipotle was forced to end a public Zoom chat that the brand had co-hosted with the musician Lauv after one participant began broadcasting pornography to hundreds of attendees.

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