Shows, Cali Walsh, L L P is a general practice, full service law firm headquartered in Baton Rouge, LA. With nine attorneys and a supporting staff of more than twenty, working from two locations, in 2023, SCW is celebrating its fortieth anniversary. The firm focuses on collections, civil litigation, bankruptcy, and real estate SCW represents individuals, businesses, and government agencies.
For over twenty years, SCW used PC Law to manage its matters, time entry, and billing. When initially deployed, PC Law met the firm’s needs, but as the firm grew and its volume increased, it found the product failed to keep up with modern technology and case demands. Partners and staff complained the system was slow and often bogged down. In addition, the lack of product and customer support caused the firm to consider changing. Michon Miller, Accounting Manager at SCW, has been with the firm for twenty years. When the partners decided it was time to research alternatives to PC Law, they tasked Michon with the primary responsibility. She was highly aware of how difficult change could be for a busy practice.
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